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FAQ

What is the difference between a hotel and a serviced apartment?

Typically, serviced apartment operates on fully-furnished apartment units ranging from studio type to larger size units like a 4-bedroom apartment, with kitchen, chinaware and electrical appliances. Facilities and Services include 24-hour guest service, daily maid service, linen and towel changing service, as well as TV, radio, stereo, refrigerator, etc. Centre Point also provides a sharing, high-speed Internet connection that is available in each apartment unit and hotel room. Leasing term at Centre Point is flexible for both short-term and long-term

Do you provide limousine service?

Yes, Centre Point provides both pick-up and drop-off limousine service from/to Suvanabhumi International Airport. This service costs THB 1,200.-net per trip for sedan (maximum 2 people) and THB 1,650.-net per trip for van (maximum 6 people).

Where can I find your limousine driver when I arrive at the airport?

If you take an international flight, after leaving the custom counter, turn right after reaching the exit. The driver will be waiting at Gate No.5 with a signboard that says “Centre Point”. If you take a domestic flight, after leaving the custom counter, turn left after reaching the exit. The driver will be waiting for you at Gate No.2 with a signboard that says “Centre Point”.

Do you have a direct telephone line and a fax machine?

Yes, they will be provided in certain room types, while in other room types, only a direct telephone line is available upon request. We also provide in-room Internet access in every apartment. The Internet connection and usage is free of charge.

Do you provide babysitting and baby cot?

No, we do not provide babysitting service. However, our guest service at the lobby can give you information on the service. We do provide baby cots with complimentary.

Can I bring pets to stay with me?

No, it is our policy not to allow pets in the property.

How can I use your free in-room Internet?

Each apartment unit and hotel room at the Centre Point properties has Internet access that connects you to the virtual world. The connection is quite easy as long as you have a computer set and a LAN card (only at those Centre Point’s properties that have a local area network) or wireless modem (only at those Centre Point’s properties that have a wireless local area network). Those without a computer set can get connected at our Internet booth at the lobby floor.

Do you have Centre Point’s Serviced Apartments or Hotels outside Bangkok?

Centre Point Serviced Apartments and Hotels are located only in Bangkok.

How far are your properties from BTS skytrain / MRT stations?

Our Centre Point locations are close to BTS Skytrain / MRT stations.

  • Centre Point Hotel Pratunam: the Ratchathewi BTS Skytrain Station
  • Centre Point Hotel Sukhumvit 10: the Nana and Asok BTS Skytrain Stations and the Sukhumvit MRT Station
  • Centre Point Hotel Silom: the Saphan Taksin BTS Skytrain Station
  • Centre Point Hotel Chidlom: the Chit Lom and Ratchdamri BTS Skytrain Station and the Silom and Lumphini MRT Stations
  • Centre Point Sukhumvit Thong-Lo: the Thong Lo BTS Skytrain Station.

How do I make a reservation?

There are several channels to make a reservation:

Centre Point Hotel Chidlom

Centre Point Hotel Pratunam

Centre Point Hotel Silom

Centre Point Hotel Sukhumvit 10

Centre Point Sukhumvit Thong-Lo

What do I do if I do not receive a confirmation of my on-line reservation?

Within 3 business days, you should receive our confirmation. If you do not receive it, please contact our sales office at each property or click : www.centrepoint.com/contact

How safe is your on-line reservation when I give away my credit card information?

Rental payment is made through Siam Commercial Bank’ Secure Socket Layer (SSL). The SSL encrypts all given information; as a result, it is not readable. Centre Point database does not obtain nor store any of your credit card information. Therefore, your information is kept confidential and secured.

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